Help & Support

How can we help?

Fill in the form below or browse the FAQ. We aim to respond quickly during event days.

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FAQ

Frequently asked questions

Do I need to download an app?

No. SKIIP runs entirely in your mobile browser. Open the event link and start ordering.

How do I collect my order?

When your order is ready, head to the vendor collection point and show your order code.

What payment methods are accepted?

SKIIP is designed for secure card payments when live ordering is enabled.

How do I become a vendor on SKIIP?

Use the vendor application form. The team will review your details and follow up.